Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after purchase unless otherwise noted on the product page.
Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Rates
Shipping rates are calculated and displayed at checkout. Promotional free shipping offers may be available from time to time and will be clearly indicated on the website.
Shipping Timeframes
Delivery estimates provided at checkout are estimates only and are not guaranteed.
Actual delivery times may vary due to carrier delays, weather events, holidays, or other circumstances outside of our control.
Pre-Orders
Certain products may be offered as pre-orders. When applicable, the estimated ship date will be displayed on the product page and at checkout.
Estimated ship dates are subject to change based on manufacturing, logistics, customs clearance, and other factors outside of our control.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Jittmer LLC is not responsible for delays or losses resulting from incorrect or incomplete shipping addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at customersupport@jittmer.com within 14 days of the expected delivery date.
We will work with the shipping carrier to investigate and determine available resolution options.
Contact
Questions regarding shipping may be directed to: